Opening hours
- Monday 10:00-20:00
- Tuesday 10:00-20:00
- Wednesday 10:00-20:00
- Thursday 10:00-20:00
- Friday 10:00-20:00
- Saturday 09:00-20:00
- Sunday 11:00-17:00
KIKO - Birmingham - Bullring Birmingham
BL Moor Street Queensway, BIRMINGHAM - B5 4BU United Kingdom +441216439340 Thursday:
Available services
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Wifi
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Easy return
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Makeup & Go
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Secure & Smart Payment
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Gift card
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Gift boxes
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Kiko Kisses Loyalty program
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Covid safety measures
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Beauty Pro
Latest collections in store
Reviews
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Friendly helpful staff
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they double charged me on all the items, they did refund me later, once noticed I had to go back there. the reason i am pissed is because I picked a waterproof makeup remover in mini, the shop assistant the item I picked was a tester and brought me a new one. Upon arriving home and trying to remove the waterproof mascara i purchased there i see that she gave me a toner not a waterproof makeup remover, I put it on my eye and it does not remove makeup and burns like hell. The lack of attention is truly saddening as this was my poorest experience at a kiko. I overpaid and then I did not even get the product I wanted. I am here on holiday, and I am meant to go back to this shop a third time!!!Be more careful please!!! and I will try to go and exchange it for the waterproof remover i wanted, but as a result I have to keep going back to this kiko due to the unprofessionalism of the staff. They also kept the original receipt after the refund (?) so not even sure how to prove my purchase :( Update: I went there and Roxy took amazing care of me, thank you Roxy!
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Went to kiko and the staff that assisted me her name was Roxy she was very pleasant and helpful she took the time out to ensure that each foundation was a match for our skin gave us different choices to choose from her customer service was amazing would definitely go back
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thank you so much to the pretty girl with a slick ponytail who helped me today! (her name was similar to sabren or sehren, sorry my memorys terrible) went to kiko to help get a gift for a friend and she was so helpful, patient and friendly :) i went to her manager too to tell her she is a credit to the store, please give her a payrise
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Popped in on a weekday with my baby girl. Was served by Lucy who was super sweet and tried to interact and calm my crying baby down. She also matched me perfectly with a concealer shade and setting powder. Ended up buying a bunch of other items. Very pleased with the service. Will definitely pop in when my makeup bits run out ☺️. Thanks Lucy x
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Lucie was very helpful came with my cousins and stayed for an hour and the brown skin girl helped us all
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Bought a lip liner and received a very attentive assistance. I love the lip liner too
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I visited the store today with my friend and our children, we experienced some excellent customer service from Lucy, she was polite and helpful and friendly and included our children. She recommended some suitable products that we bought and I will definitely be purchasing more.
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Lucy was amazing she done mine and my friends make up. Gave us some really great tips for our skin and we brought some lovely products thank you great customer service 😃 which is hard to come by these days and as a retail manager I was really impressed.
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I went to Kiko to buy some things for my girlfriend and the staff were very friendly, one of them was tall with curly hair and patiently guided me and asked about my girlfriend's interests and age to give me better suggestions. In the end, it was a very good purchase, thank you Soha for your patience and kindness.
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Very helpful staff
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Upon entering the store, within seconds, a member of staff saw that I was confused as it was my first time in a Kiko Milano Store. She asked me if I was OK to which I replied i am looking for items i needed,she listened to what i wanted and helped me to choose the right products. When I was ready to pay it was very easy and convenient as it was wireless portable payments. THANK YOU ROXY.
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Love the makeup
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All reasonable priced makeup great customer service
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Got me 2 lipsticks and an eye shadow stick.
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Awsome
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Had a really nice experience here with a staff member called Bhav! She was very attentive and knowledgeable. Yasamin was super sweet and lovely towards me too. Clean and organised store. I will return.
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Great makeup at decent prices
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Good affordable make ups
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Good deals
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Great products with excellent value for money. Really love it
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After work, I went to visit KIKO at the location near the bull, and I had the most incredible experience. I knew I would need help because I don't know a lot about makeup and I entered the store practically unsure of what I needed to get. I also like to express a special thanks to Mackeda, a very helpful KIKO employee. Not only did she give me the best customer service, but she also took the time to recommend things that were most suited to my needs, give me an amazing Black Friday deal, and match makeup products to my skin. She was extremely kind and knowledgeable; I can't recommend her enough. I am really grateful for the assistance she gave me today. Thank you Mackeda; it was lovely to meet you. I had a wonderful experience at KIKO. I left the store today feeling very happy with my purchases and even managed to save £30! ☺️
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The Blue Haired Girl is the best, so focused on customers and what there needs are. She’s young and well spoken too. Well done Kiko you have a star. The make up she sold was fab too. Thank you blue 💙
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Good bargains in if you're lucky. 3 for ten quid is worth a look. Good quality make up. Better priced than the tat in Selfridges
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My sister is into makeup so she likes these kind of stuff., had recently got her some stuff from there.
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Great staff. Great products and so much choice
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Amazing customer service!! The staff are so kind and lovely, they're always happy to help!! The quality of kiko is outstanding and rivals high end lipsticks imo. I love this brand!
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I love ♥️♥️♥️♥️ staff very nice and helpful🥰
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Quite affordable makeup products, good quality, all vegan and cruelty free, staff are so helpful and warm as well.
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Thank you for the amazing customer service, in particular Mikayla! :)
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Good selection of makeup for all shades. Reasonably priced too
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Amazing sales in store since Boxing Day . This store is so organised and has plenty of cleaning stations with cotton pads, tissues and branded cleaning and makeup removers etc. Good location too just on the entrance to the bullring behind the bull. On my last visit I met with an advisor who was so good at explaining to me that the products against the walls on display are regularly products and that the ones in the centre on the floor are things that come and go. This is helpful for me to know because I get attached to products I love and always want to bulk buy or come back again. I’m someone who recommends things to others and I’d feel disappointed if I’d sent someone to get something I loved and it was gone never to return. I purchased 3 lip liners in the same colour and did my smudge tests on my hand and found the perfect colour for me. And luckily it’s one that’s on the wall and I know I can come back for it. I’ve purchased a similar colour from other places but they run and I don’t like the fuss, finding a pencil that won’t budge is so needed these days as I have found the quality of premium luxury brands and high street brands have declined over the years. I know I’ll be back after a pay day and stock up even though I know I don’t need to bulk buy on the items I love at the moment.
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Great place for makeup.quality brand always spend too much. Lipsticks are my favourite.
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Great customer service. Large selection of make up products, and they're having a SALE now. Go check them out! 😊
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You can easily end up over spending if you're makeup lover I suggest you wait till paid day and head down there. From skin care to nail varnishes and makeup all affordable
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I've not been for ages but I have the water eyeshadow, got one for £2 so had another and some nail varnish 😁 what a bargain always helpful girls too 😊
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Great to see Kiko reopen. Love their 💄
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Went here other day one of shop assistant so helpfull Love make up here and great when sales on great barkins to have 😊
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They've got a good supply of colourful make up, not expensive.
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Visited this store by chance so glad I did lots of bargains fab quality make up staff are very friendly and happy to assist will definitely return for more bargains .
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Great shop great product its great prices great staff...keep on doing what your doing
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Friendly staff very helpful spent time listening to the customers to fulfil their needs
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Staff very helpful found my match in minutes, good quality cosmetics
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Nice range of cosmetics and staff are happy to help.
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Love this shop nice make up range
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La unica pega es que por lo menos en mi caso el servicio hacia los clientes no fue el mejor
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Lovely store, spoilt for choice with such an array of cosmetics you may need assistance to help make that choice, well worthy of a visit.
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I love kiko makeup and it shades.
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Best lip glosses we purchased.. ever
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Pleasant customer service
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Люблю этот магазин. Практически весь товар есть в тестерах, цены приемлемые.
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Always love the deals and customer service
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Nice
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Beautiful stuff i bought so much worth every penny
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Fantastic cosmetics
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Nice cosmetics
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Partner shopped there lots inside
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Good quality choice x
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The makeup deserve 5 stars but disinterested sales assistants let the shop down. Love the makeup though, Will be returning for more.
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Very nice
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In love with kiko nail polish and lipstick. Available at afforable price and long lasting products. Highly recommend.
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First time in this store. Pleasantly surprised at range of beauty products.
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Very helpful staff and makeup is good and some at a decent price
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The lady I met was friendly and gave me a opportunity to try on my a shade to see if it was my shade then gave me the details for whenever am ready to buy. That was yesterday morning
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Love this shop.. bring it back to Bristol
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Amazing products
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Kiko cosmetics are highly good quality and reasonable price
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I slipped and fell outside this shop a while ago, and two wonderful staff members rushed out to help, took me in and gave me water, then made sure I was ok. Can't ask more than that!!
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Friendly staff, good value for money on products
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Very affordable prices
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No hassle from the sales staff and excellent selection of products
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Excellent customer service especially in the Grand Central branch. Lovely products.
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I like kiko’s lipsticks and mascara!!! It’s lasting and feels good! Definitely my go to.
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Great range, great prices too!!
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Served by Caroline at new street train station branch. She was so helpful and lovely.
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Nice, affordable products with friendly staff
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Love there face masks
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What other makeup shop can you be served by one of the X Factor duo bratavia!
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Nice
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lovely helpful staff
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Good products, great customer service. Manager was helpful and went out of her way to help me buy a gift. Would recommend.
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The Kiko cosmetics range tends to be overlooked as it's not a readily recognised name. Anything Italian that's fashion, make up or cars tends to be more than good. As a leading Italian cosmetics company Kiko is on its way up. The range of lip sticks, eye shadow and mascara are extensive and a good price with 30% currently off most of their range. The assistants are there to help with choice and use of products in the shop to aid your choice. Theres no sales pressure. If you are not happy with your current cosmetics range or just want to try top a quality Italian range at a good price then Kiko is worth a go. Find the stores one off the Grand Central piazza area and the other in the Bull Ring shopping centre.
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Lovely staff
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Italian cosmetics
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My forever favourite
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Well layed out, helpful staff.
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Love it!
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Nlot my cup of tea
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Excellent products. Something different and good value
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Great make up! Received my delivery today on time and there was a red velvet gorgeous make up bag as a gift which I really did not expect! Thank you
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My girlfriends favourite make-up shop so she said to give it 5 stars.
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Good range and had some good offers on. Staff friendly and gelpful
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Fab store has all the cosmetics u need
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Love this shop, great value. Just wish they had more staff available to give advice
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Staff are always really helpful and friendly and help you choose the make up suitable to your skin.
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Some staff very helpful and professional. Great products at reasonable prices! There always seems to be a sale on when I go; maybe I just pick the right times...
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Very friendly staff ready to help you
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very friendly customers service
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Quiet deserves more custom
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