Opening hours
- Monday 09:00-18:00
- Tuesday 09:00-18:00
- Wednesday 09:00-18:00
- Thursday 09:00-20:00
- Friday 09:00-18:00
- Saturday 09:00-18:00
- Sunday 11:00-17:00
KIKO - Guildford - The Friary
The Friary, GUILDFORD - GU1 4YW United Kingdom +441483511773 Thursday:
Available services
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Wifi
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Easy return
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Makeup & Go
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Secure & Smart Payment
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Gift card
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Gift boxes
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Kiko Kisses Loyalty program
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Covid safety measures
Latest collections in store
Reviews
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Brilliant service today from karima. I hope this gets passed onto her as she was incredible. After looking around the store looking for the perfect new red lip she saw me at the station trying to clean off the multiple diffrent reds I had tried on my hand. Immediately she started the conversation of what I was looking for and could she help. We had a quick chat about the event and vibe I was going for very quickly she pulled some lipsticks and liners (I’ve never used one and from now on always will!) she let me try the lipsticks on myself so I could really see how they looked. I didn’t feel pressured to buy anything even after her spending 20mins with me going through everything and she offered for me to come back later after seeing how the new lipstick lasted throughout the day! I love KIKO but thanks to her I will always come back I felt valued as a customer and not like I’m just another person to spend money. We had a laugh and it felt like I was having a lovely chat rather than making a sale! Thank you again Karima I really appreciated your time and expertise in finding the best combo for a red lip (brown liner + a strong red lipstick with some gloss)
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Karima is such a lovely person, and amazing sales assistant. She helped me understand what the best gift would be for someone, and let me have a great conversation with her!
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My first experience in Kiko Milano was a great one so much better than I could have ever imagined! I’ve also got overstimulated in beauty departments and it never feels personal only transactional. Karina is an exceptional sales assistant and make up artist, she noticed I was struggling immediately and came to my rescue, skin matched me and showed me some lip and blush shades, I’d never known what a ‘primer’ or ‘setting spray’ is or used for and now I do, she even wrote down step by step how to use my products so I could get good wear out of them. She has definitely made my perception and experience of kiko an unmatched one.
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Super helpful staff member today I don’t know her name but she went above and beyond to find a product I wanted she even checked out back. Then helped colour match me to find something similar. She was friendly and genuinely just lovely. She then helped my daughter with a concealer. Kiko this girl is a credit to your store I wish I knew her name! It was so refreshing to have someone with such a positive work attitude.
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The store manager at Kiko consistently impresses me with her exceptional service. Every visit, I'm struck by her dedication and willingness to go above and beyond. Her lovely personality create a welcoming atmosphere that enhances the shopping experience. Her professionalism and customer-focused approach are truly outstanding. She possesses the rare combination of warmth, efficiency, and leadership that would make her an invaluable asset to any organisation. Kiko is fortunate to have such a talented individual leading their team.
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I reached out to Kiko Milano Guildford store to purchase a discontinued item only they had in stock. Ellie was absolutely amazing. She went out of her way to help. I was pleasantly surprised as it’s not often people make that much of an effort to go above and beyond. Thank you Ellie
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Ellie in this store is an actual angel!! She is so helpful and knowledgable and really made me feel welcome
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I came in to do some Christmas presents shopping …. I was in make-up heaven 😍😍…. Coincidentally they had a sale and I managed to get good bargains and was able stock up my supplies too. The ladies were also really helpful. I was happy with all my purchases…. I even came back for a second round in store 🤣.
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as a man I don’t really buy make up at all mainly gift for friends and maybe the odd concealer for myself. So I’m clueless when it comes to makeup and what there is to offer. There girls in there are all happy to help and they had big smiles and they all took their time to help me pick out the right shades for myself and also recommended gifts for my friends. They spent their time I didn’t feel rushed at all or judged because I have been judged in some places before so I will definitely be going back to shop there. Thank you guys have a great Christmas all of you.
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I visited the store on Saturday 11 March and was served by the fabulous Karima. Her product knowledge and customer service was amazing. She took the time to help me find the right products for me and I left very happy with my purchases. Thanks Karima.
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Best make-up business
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Super Lippenstifte
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Good selection and sales are always good. Abby was wonderful, informative, friendly and is always smiling. She is an asset and deserves a raise!!
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Helpful staff
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Aime in Kiko Guildford helped me buy an entire makeup collection - brilliant advice and very helpful. Thank you!
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My daughter brought make-up from here. Staff really friendly and helpful. She loved the product she brought. Great quality for the price
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Asked if they still did the vegan konscious range. Staff were extremely helpful and brought out remaining stock for me and showed me their new ethical range. I love their makeup so very glad they are now producing vegan sustainable choices, not just cruelty free.
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Good place lovely people
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Bargain makeup. So well stocked and well organised. Testers immaculate. Staff nice and left me to happily potter about.
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First time visiting the store in Guildford today. Very happy with the friendly customer service eleanor was very helpful. I’m very happy with my experience today!
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I met with the lovely Kat, she helped me replace all my outdated make up without pressure or Upselling. Kat listened to what I like, colour matched me and fully explained how to use my products
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A very clean hygienic store with super helpful staff.
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Went in to get some things for my mothers birthday, all of the staff at Guildford are so lovely and helpful. Eleanor, in particular was so patient and helpful, she listened to what I needed and made sure that all of my wants/needs were taken care of! She has a brilliant attitude to work and her customer service skills were brilliant. I will be back just because of her!
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Found this place by accident and I am glad that I did. Their prices are fantastic and they have a huge range of things to choose from as well as a skin care range. There are some really good discounts and offers on a regular basis . Staff are well informed and knowledgeable about all the products they sell.
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Great shop and staff
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It's a good in-between place of quality and price.
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I have a sensitive skin and can't use certain products. Have been using Kiko for the last 3 years and I love it
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I just love this store not only are the products amazing the staff are so friendly and helpful. Nothing is too much trouble and they go out of their way to ensure you have the right product for you. Such a wonderful experience shopping in the Guildford branch. Wish I lived nearer.
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Good price very helpful staff
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came in needing a few bits but really not having a clue what I needed as I don't know makeup at all! Luckily there was an employee there called Ruby who took the time to go through everything with me even potential skin care routines to look at! She is an absolute superstar can't praise her enough!
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Really friendly staff and very helpful. Really good prices too.
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Love this shop, great products & friendly, helpful staff
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Lovely helpful staff Great choice and variety of products at decent prices.
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Love this makeup
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Super
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Lovely collection
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I really like this brand. Never disappointed shopping here. Good for sensitive skin, too. Plus staff is very informative. Recommending! :)
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Hypoallergenic make up, just the best without breaking the bank. 😊
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Popped in for a new foundation. I was warm welcomed and greeted nicely. Courteney offered help and advice without being pushy, totally friendly and genuine. Gave loads of advice. I came away with 4 products and she recommended products for future purchases that were specific to me which makes a refreshing change from many make up counters that just throw anything in the bag. Will definitely return! Thanks Courteney! Excellent service!
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I love this place! For a small store they have a good range of product. I have also found the staff to be super helpful and knowledgeable. The only thing I would change is that they don't have a big range of eye shadows or any eyeshadow palettes, it would be nice to have a wider variety of eyeshadows as I'm forever on the hunt for new shades depending on the time of the year and if I have any events to go to. At the moment I'm having to shop around to find all the different things that I need but Kiko is always on my list of places to visit.
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Buenísimos los productos y la atención de las chicas
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Had a lovely experience in this shop the other day with a smiley girl with blonde hair (I think she said her name was Kourtney). She helped me find so many beautiful products and I left feeling very positive about my new make up routine! Can’t wait to come back and have Kourtney show me some new things (maybe even a bold lip soon!) x
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Very helpful staff. Great quality products reasonably priced. Unusual colours too!
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Good value, gr8 quality
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Great quality make up at great value. Friendly staff and often great offers too!
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Great selection and friendly staff. Lots of space to browse without bumping into anything.
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Great service !
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Amazing prices!!!
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Hard to walk past here every day and not buy a new note book!!!! #addictedtostationary
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Always nice to pop in and buy a few make up additions. The prices are quite nice as well.
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Es una tienda con bastante variedad y si sabes cuando ir, encontrarás artículos en promoción. Un kiko como cualquier otro de europa teniendo en cuenta el cambio de divisa. Buen trato al cliente y tienda bien abastecida.
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Products quality is really good. Staff is helping and prices are reasonable.
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Quality products
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Staff are extremely helpful with a genuine interest in you as an individual customer. Overall the quality of Kiko products is high and the deals they regularly have make buying a real pleasure.
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