Opening hours
- Monday 09:30 AM - 08:00 PM
- Tuesday 09:30 AM - 08:00 PM
- Wednesday 09:30 AM - 08:00 PM
- Thursday 09:30 AM - 08:00 PM
- Friday 09:30 AM - 08:00 PM
- Saturday 09:00 AM - 07:00 PM
- Sunday 11:00 AM - 05:00 PM
The reviews are not verified
I had a really lovely experience at KIKO thanks to Annika! I was quite indecisive about which skincare products to buy, but she was so helpful and took the time to explain the different products in detail, helping me understand which ones would be best suited to my skin type. She was patient, knowledgeable and genuinely helpful throughout, which made choosing the right products so much easier. I’d definitely recommend asking for her if you need any advice on skincare or have questions about any of their products. Thank you Annika once again!
I really love the way she helped me was really nice her name is Annika
Annika was amazing x
assunta was very helpful, very attentive and helped me find lovely new lip products for the discount
L'Oréal gave excellent service
Lorna at the Reading store was very helpful in finding the right product for me.
Manila was soo helpful in reading shop .Very friendly
Thank you annika lovely experience thank you
Excellent help with colour matching!
Lorna was very helpful :)
As a retail manager, I am probably a very difficult customer. I have high standards and only the finest customer service would impress me. I was at the Oracle in September for work and popped in Kiko quickly during my lunch break, first time I step into a Kiko store, and I purchased 3 items as I was very impressed by the Sales person there. I returned 2 weeks after and looked for her, by then I valued her advise. I was very pleased she was there and again, she offered her fantastic help, knowledge and honest advice. I therefore, made a purchase. This time, I asked for her name and I asked to speak to her manageress who also very nice, to share my compliments and feedback about Lorna. Lorna is an amazing sales advisor, and her customer service is the best I have experienced in years. Well Done!
Amazing customers service they helped us to find what we were looking for. Thank you :)
Great costumer service, and staff! I needed assistance to find the best option of concealer and mascara for my specific needs and Duna was incredibly helpful and kind, never been this well assisted, will be coming back for sure!
I’ve been looking for a cute nude lip combo. Natasha was so helpful, I had no clue where to start and I was picky but she was patient and kind. I’m the end I left with the best products for me. Defo coming back
I just Bought the Blue 💙Water eyeshadow and it is amazing 🤩 !!!
The girls here are wonderful, they always make my day when feeling low, happy to help but also give you space to browse. Even if I didn't have plans to buy, most times end up getting something little as they're so lovely. Shout out to Duna and Lorna, and all the BA's 😅 had a good laugh with how the fonts on nametags are confusing Kiko also still being made in Italy and Germany, guaranteed no animal testing and less carbon print. Colours and variety are stand out as ever.
Cinzia was very helpful and was attending every customers walking through. Thank you
Great customer service and extremely knowledgeable staff, I had great advice from Natasha and her other colleagues as well. No matter how long their day was, they are still going above and beyond to help you make the right choice! 👏👏👏 Hats off, you are giving class to the most expensive beauty shops, this is the excellence standard!
Natasha & Fatima were really sweet and helped me with finding right foundation, lipstick & lip liner. 🙂 Would really recommend ask them for help if you are not sure like me😅
I had a wonderful experience in Kiko today. The staff were so helpful especially Duna
Thank you so much Natasha for your wonderful help ! You were very good at selecting the right 2 in 1 foundation cover for me , giving me confidence and reassurance. I loved your great smiley welcome and for your time. Thank you ! I will definitely come again !
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